TextOut for a Bright Future
TextOut is a peer-to-peer texting software that is available to any progressive candidate, party, or organization as well as non-partisan government, voting rights, and voter registration groups.
Our platform was built by members of the progressive movement and informed by both doing the work and listening closely to the needs of others who do, it’s for us, by us. All proceeds go back to furthering the work of the non-profits that own it, not enriching outside tech or venture capital investors.
How It Works
Features built to enable listening, persuasion, and mobilization at scale
Only TextOut unites all our progressive organizations’ learnings into one texting platform to realize our shared vision of the future: an engaged and unified citizenry. Click below to jump to them.
Available Service Levels
Standard
What You Get: Just the software - you stand up all programs, you do all the texting, you handle all your data in and out, you onboard and train all your volunteers. Email technical support available with one business day turnaround time.
Turnkey
What You Get: We’re your partner. We stand shoulder-to-shoulder with you to execute the work and ensure its success. We build your messaging with you. We load your scripts and data. We send your texts with our national volunteer team, Text Troop, whom we train and onboard. We return data files via nightly batching or API for your needs and pre-analyze your data in your reporting dashboard.
We stand with you so that you don’t have to build and manage this infrastructure yourself.
Features That Make an Impact
Unlimited texters per account or active program
Beta mode for program testing and before launch
Administration
Standard
Turnkey
Multilevel administration access & volunteer designation
Unlimited texters per account or active program
Programs built and launched by TextOut
via Wiki and E-mail
Administer technical support
Beta mode for program testing and before launch
Customizable contact exclusion rules
Create user accounts from imported lists
Data
Standard
Turnkey
Structured conversation data automatically applied and saved
Freeform conversation data capture enabled
Personally identifiable information is hidden
Use your own lists of contacts
Data dashboard including graphs and statistics from texting programs
Provided lists enhanced with cell phone numbers from our 3rd party file
Audiences defined and contact lists pulled for you
Quality Control
Standard
Turnkey
Real-time review of recent texts before next batch approval
Feedback on texter work quality stored and pushed out to texter
Reporting
Standard
Turnkey
Real-time usage details
Dashboard view of key metrics and campaign insights
Regularly updated accounting and billing detail
Scripting
Standard
Turnkey
One-step copy/paste script and data tag load
Searchable script replies containing both title and body
Library of templated base scripts and workflows
Customizations Included
Baseline scripts included with the ability to customize
Ability to load script replies with start/end dates
Technology
Standard
Turnkey
Scalable cloud architecture
Legally compliant one-message-per-click sending
Local phone numbers for sending
Desktop browser interface
Tablet browser interface
Smartphone browser interface
NGP VAN integration
Texting
Standard
Turnkey
Single-view of all active texting opportunities
Texting assignment approval available
Automated texting assignment available
<1 second message/send click rate
Organization and sorting of message inbox
Color-based notification of replies needing attention
Email notification of waiting replies
Individual text re-assignment at texter’s request
Automated text reassignment en masse and individually
"Ghost replying" (replying on behalf of a user) available
Billing
Standard
Turnkey
Multi-level invoices built up from the program level
Invoicing on a minimum monthly basis
Reseller option available
Volunteer Management
Standard
Turnkey
Access to existing Open Progress Text Troop volunteers (6000+ strong)
New volunteer onboarding
via support Wiki
1:1 onboarding in Text Troop
Searchable support Wiki with links embedded in the user view
Custom program training materials
Guaranteed sending of all your texts