TextOut for a Bright Future

TextOut icon

TextOut is a peer-to-peer texting software that is available to any progressive candidate, party, or organization as well as non-partisan government, voting rights, and voter registration groups.

Our platform was built by members of the progressive movement and informed by both doing the work and listening closely to the needs of others who do, it’s for us, by us. All proceeds go back to furthering the work of the non-profits that own it, not enriching outside tech or venture capital investors. 

How It Works

 

Features built to enable listening, persuasion, and mobilization at scale.

Only TextOut unites all our progressive organizations’ learnings into one texting platform to realize our shared vision of the future: an engaged and unified citizenry. Click below to jump to them.

Account
Administration
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Multilevel User Administration access

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Multilevel Workspaces and Texter access

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Program
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Multilevel administration access & volunteer designation

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Unlimited Texters per Account or active Program

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Unlimited Program Contact List size

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Easily copy VAN sync rules to new Programs

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Custom user lists

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Online Knowledge Base

Programs built & launched
by Civitech
CS staff

Administrator technical support

Data Management
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Automatically gather Data Tags by sending Recommended Replies

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Capture conversation Data Tags with Surveys

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Capture Data Tags manually with free-form data fields

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Filter Program Contact Lists with Data Tags

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Upload External Opt-Out Contact Lists

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Insert custom metadata in messages

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Dashboard to track Program progress, deliverability, and outcomes

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Export Conversations, Messages, Data Tags, and User Statistics by Program

Quality Control
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Custom "Texter Levels" can rank Texters by experience, and control sending volumes

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Moderation tools allow quality control of Texters' conversations

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Texting assignment approval available

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Scripting
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One-step copy/paste script and Data Tag load

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Insert custom metadata in scripts

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Library of templated base scripts & workflows

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Ability to load scripted replies with visibility and expiration date settings

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NEW - 10DLC Integration with The Campaign Registry as an approved Campaign Service Provider

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NGP-VAN integration

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EveryAction integration

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Scalable cloud architecture

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Redundant texting utility providers

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Desktop/Mobile browser interface

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Texting
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Single-view of all active texting opportunities

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Automated texting request approval available

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< 1 second message / send click rate

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Searchable script replies

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Color-based notification of replies needing attention

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Email notification of waiting replies

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Individual text re-assignment at texter’s request

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Automated text re-assignment en masse and individually

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Dedicated staff to send all your Program texts

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Not available
Billing
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NEW - Billing Dashboard with Exportable CSV's

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Segmented invoices built up from the program level

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Invoicing on a minimum monthly basis

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Invoicing on a minimum monthly basis

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Available Service Levels

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What You Get: Just the software - you create and manage all Programs, texting, data, and Texters. Email technical support available with one business day turnaround time.

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What You Get: Our experienced program leads work with you to develop your strategy and build and execute all aspects of your Program, end-to-end, including: 

  • Developing your scripts
     

  • Refining your audience
     

  • Building your programs
     

  • Training and managing a team of Texters to deliver your messages, respond to every reply, and engage in rich conversations
     

Returning program data files via nightly batching or API, along with dashboard reporting.

Features That Make an Impact

 
 
Account Administration
Standard
Turnkey
Container

Multilevel User Administration access

Check mark
Check mark
Container

Multilevel Workspaces and Texter access

Check mark
Check mark
Not available
Program Administration
Standard
Turnkey
Container

Multilevel administration access & volunteer designation

Check mark
Check mark
Container

Unlimited Texters per Account or active Program

Check mark
Check mark
Container rectangle

Unlimited Program Contact List size

Check mark
Check mark
Container rectangle
Check mark
Check mark

Easily copy VAN sync rules to new Programs

Container
Check mark
Check mark

Custom user lists

Container

Administrator technical support

Online Knowledge Base

Programs built and launched by Civitech Client Success staff

 
 
Data Management
Standard
Turnkey
Container

Automatically gather Data Tags by sending Recommended Replies

Check mark
Check mark
Container

Capture conversation Data Tags with Surveys

Check mark
Check mark
Container

Capture Data Tags manually with Free-form Data fields

Check mark
Check mark
Container

Filter Program Contact Lists with Data Tags

Check mark
Check mark
Container

Upload External Opt-Out Contact Lists

Check mark
Check mark
Container

Insert custom metadata in messages

Check mark
Check mark
Container

Dashboard to track Program progress, deliverability, and outcomes

Check mark
Check mark
Container

Export Conversations, Messages, Data Tags, and User Statistics by Program

Check mark
Check mark
 
Container
Quality Control
Standard
Turnkey
Container

Custom "Texter Levels" can rank Texters by experience, and control sending volumes

Check mark
Check mark
Container

Feedback on Texter work quality stored and pushed out to Texter

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Texting assignment approval available

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Scripting
Standard
Turnkey
Container

One-step copy/paste script and Data Tag load

Check mark
Check mark
Container

Insert custom metadata in scripts

Check mark
Check mark
Container

Library of templated base scripts and workflows

Check mark
Check mark
Container

Ability to load scripted replies with visibility and expiration date settings

Check mark
Check mark
 
Technology
Standard
Turnkey
Container

NEW - 10DLC Integration with The Campaign Registry, TextOut is an approved Campaign Service Provider

Check mark
Check mark
Container
Check mark
Check mark

NGP-VAN integration

Container

EveryAction integration

Check mark
Check mark
Container
Check mark

Scalable cloud architecture

Check mark
Container

Redundant texting utility providers

Check mark
Check mark
Container

Desktop/Mobile browser interface

Check mark
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Texting
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Turnkey
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Single-view of all active texting opportunities

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Container

Automated texting request approval available

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Container

< 1 second message / send click rate

Check mark
Check mark
Container

Searchable script replies

Check mark
Check mark
Container

Color-based notification of replies needing attention

Check mark
Check mark
Container

Email notification of waiting replies

Check mark
Check mark
Container

Individual text re-assignment at texter’s request

Check mark
Check mark
Container

Automated text re-assignment en masse and individually

Check mark
Check mark
Container

Dedicated staff to send all your Program texts

Check mark
Not available
 
Billing
Standard
Turnkey
Container

NEW - Billing Dashboard with Exportable CSV's

Check mark
Check mark
Container

Segmented invoices built up from the program level

Check mark
Check mark
Container

Invoicing on a minimum monthly basis

Check mark
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Container

Daily updated accounting and billing detail

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