TextOut for a Bright Future
TextOut is a peer-to-peer texting software that is available to any progressive candidate, party, or organization as well as non-partisan government, voting rights, and voter registration groups.
Our platform was built by members of the progressive movement and informed by both doing the work and listening closely to the needs of others who do, it’s for us, by us. All proceeds go back to furthering the work of the non-profits that own it, not enriching outside tech or venture capital investors.
How It Works
Features built to enable listening, persuasion, and mobilization at scale.
Only TextOut unites all our progressive organizations’ learnings into one texting platform to realize our shared vision of the future: an engaged and unified citizenry. Click below to jump to them.
Account
Administration
Standard
Turnkey
Multilevel User Administration access
Multilevel Workspaces and Texter access
Program
Administration
Standard
Turnkey
Multilevel administration access & volunteer designation
Unlimited Texters per Account or active Program
Unlimited Program Contact List size
Easily copy VAN sync rules to new Programs
Custom user lists
Online Knowledge Base
Programs built & launched
by Civitech
CS staff
Administrator technical support
Data Management
Standard
Turnkey
Automatically gather Data Tags by sending Recommended Replies
Capture conversation Data Tags with Surveys
Capture Data Tags manually with free-form data fields
Filter Program Contact Lists with Data Tags
Upload External Opt-Out Contact Lists
Insert custom metadata in messages
Dashboard to track Program progress, deliverability, and outcomes
Export Conversations, Messages, Data Tags, and User Statistics by Program
Quality Control
Standard
Turnkey
Custom "Texter Levels" can rank Texters by experience, and control sending volumes
Moderation tools allow quality control of Texters' conversations
Texting assignment approval available
Scripting
Standard
Turnkey
One-step copy/paste script and Data Tag load
Insert custom metadata in scripts
Library of templated base scripts & workflows
Ability to load scripted replies with visibility and expiration date settings
Technology
Standard
Turnkey
NEW - 10DLC Integration with The Campaign Registry as an approved Campaign Service Provider
NGP-VAN integration
EveryAction integration
Scalable cloud architecture
Redundant texting utility providers
Desktop/Mobile browser interface
Texting
Standard
Turnkey
Single-view of all active texting opportunities
Automated texting request approval available
< 1 second message / send click rate
Searchable script replies
Color-based notification of replies needing attention
Email notification of waiting replies
Individual text re-assignment at texter’s request
Automated text re-assignment en masse and individually
Dedicated staff to send all your Program texts
Billing
Standard
Turnkey
NEW - Billing Dashboard with Exportable CSV's
Segmented invoices built up from the program level
Invoicing on a minimum monthly basis
Invoicing on a minimum monthly basis
Available Service Levels
Standard
What You Get: Just the software - you create and manage all Programs, texting, data, and Texters. Email technical support available with one business day turnaround time.
Turnkey
What You Get: Our experienced program leads work with you to develop your strategy and build and execute all aspects of your Program, end-to-end, including:
-
Developing your scripts
-
Refining your audience
-
Building your programs
-
Training and managing a team of Texters to deliver your messages, respond to every reply, and engage in rich conversations
Returning program data files via nightly batching or API, along with dashboard reporting.
Features That Make an Impact
Account Administration
Standard
Turnkey
Multilevel User Administration access
Multilevel Workspaces and Texter access
Program Administration
Standard
Turnkey
Multilevel administration access & volunteer designation
Unlimited Texters per Account or active Program
Unlimited Program Contact List size
Easily copy VAN sync rules to new Programs
Custom user lists
Administrator technical support
Online Knowledge Base
Programs built and launched by Civitech Client Success staff
Data Management
Standard
Turnkey
Automatically gather Data Tags by sending Recommended Replies
Capture conversation Data Tags with Surveys
Capture Data Tags manually with Free-form Data fields
Filter Program Contact Lists with Data Tags
Upload External Opt-Out Contact Lists
Insert custom metadata in messages
Dashboard to track Program progress, deliverability, and outcomes
Export Conversations, Messages, Data Tags, and User Statistics by Program
Quality Control
Standard
Turnkey
Custom "Texter Levels" can rank Texters by experience, and control sending volumes
Feedback on Texter work quality stored and pushed out to Texter
Texting assignment approval available
Scripting
Standard
Turnkey
One-step copy/paste script and Data Tag load
Insert custom metadata in scripts
Library of templated base scripts and workflows
Ability to load scripted replies with visibility and expiration date settings
Technology
Standard
Turnkey
NEW - 10DLC Integration with The Campaign Registry, TextOut is an approved Campaign Service Provider
NGP-VAN integration
EveryAction integration
Scalable cloud architecture
Redundant texting utility providers
Desktop/Mobile browser interface
Texting
Standard
Turnkey
Single-view of all active texting opportunities
Automated texting request approval available
< 1 second message / send click rate
Searchable script replies
Color-based notification of replies needing attention
Email notification of waiting replies
Individual text re-assignment at texter’s request
Automated text re-assignment en masse and individually
Dedicated staff to send all your Program texts